InstaMed

Anthem Healthcare Bill Payments

The Easiest Way to Get Paid From Anthem Members

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  • Overview
  • Why Register?
  • How It Works
  • Pricing
  • Register

Reduce the Time and Costs to Collect

Healthcare Bill Payments lets Anthem members make payments to providers for their out-of-pocket expenses via the member portal at Anthem.com. Join the InstaMed Network to receive these patient payments deposited directly into your bank account. Get paid faster and reduce the costs and time to collect.

Our innovative secure technology will get you paid faster, reduce your billing costs and enable you to collect more money.

Get paid faster and reduce statement costs

Access detailed reporting

Consumer-friendly

Reduce the time and costs to collect

What Is Healthcare Bill Payments?

FAQ

Why Register for Healthcare Bill Payments?

With increasing patient responsibility, providers are faced with the challenge of collecting more money from patients.

63%

of providers saw an increase in patient responsibility over last year

73%

of providers said it took more than one month to collect from a patient 

3 Statements

is the average number of printed and mailed statements to collect one patient's balance in full

$5-15

is the average cost to collect one patient's balance in full

Register for Healthcare Bill Payments and get paid faster and easier from Anthem members.

Plus, consumers love to pay this way!

"I loved how easy it was to navigate. The language used was clear and the colored buttons really helped to guide me on where to click next."

"The fact that I could search for a provider right off the bat without registering first was nice. It made it a quick and satisfying experience."

"The whole flow was natural, familiar and easy."

How It Works

Patients pay you at Anthem.com:

  • Claim(s) are submitted to Anthem and Anthem sends the provider or the provider's clearinghouse the explanation of payment (EOP)
  • Anthem sends an email to the patient notifying them that they have a claim available to review and the patient can pay from the member portal and Anthem.com 

Providers get paid faster and easier in one of these two ways:

  • Register with InstaMed to receive payments via direct deposit into your existing bank account

    Or
  • Receive a Mastercard payment in the mail, which is processed the same as other credit card payments received over the phone or in the mail from a patient
Attend a webinar to learn more.

Pricing

Registered Providers:

Register for Healthcare Bill Payments and allow patients to pay you using eCheck. Your payments will be directly deposited into your existing bank account at no cost to you.

To give your patients even more payment options, register for Healthcare Bill Payments Plus and allow patients to pay you using eCheck or credit/debit/HSA cards.

Your payments will be directly deposited into your existing bank account for a single, flat fee:

  • eCheck payments: FREE
  • Card payments: 2.99%

With Healthcare Bill Payments, there are NO additional fees. That means:

  • No start-up fees
  • No monthly fees
  • No additional merchant fees
  • No PCI compliance fees
  • No lockbox fees
  • No device fees

Non-Registered Providers:

If you received a Mastercard payment in the mail, you may process it the same way you process other credit/debit card patient payments you receive in the mail or over the phone, with NO additional fees from InstaMed.

    Get Started Today

    Register

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    InstaMed is a wholly owned subsidiary and is a registered MSP/ISO of JPMorgan Chase Bank, N.A. Additionally, InstaMed is a registered ISO of U.S. Bank, N.A. and a registered MSP/ISO of Elavon, Inc., Georgia.

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