InstaMed and Centricity

Patient Payment Integration

Collect Patient Payments Faster and Easier

Automate Posting into Centricity for all Patient Payment types

  • Streamline the entire healthcare payments process in one place with automated payment posting directly into Centricity
  • Increase all patient collections with a full suite of solutions to accept omnichannel payment options, point-of-service, online, mobile, IVR, automated payment plans, phone, mail, and bank bill pay
  • Collect faster with online payments, and deliver convenient patient payment communications via email and text message
  • Give staff real-time visibility into patient demographics, up-to-date balances, patient digital wallet and transaction history

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How It Works

Get paid faster and reduce collection costs with integrated payments:

  • Omnichannel Payments: Enable patients every payment option to ensure you get paid including: point-of-service, online, mobile, IVR, automated payment plans, phone, mail and bank bill pay
  • InstaMed Provider Portal: Increase staff efficiency with real-time visibility into patient demographics, balance information, payment preferences and transaction history
  • Automated Payment Posting: Automatically post all payments directly into Centricity to simplify reconciliation and increase staff efficiency

Leverage healthcare's most trusted payments network in your current workflows:

  • Reduce your risk of a data breach with enterprise-level security and advanced payment technology, including point-to-point encryption
  • Compliant, independently certified and audited at the highest levels for both healthcare and payment processing
  • Secure, integrated devices offering EMV and Apple Pay
  • Certified for PCI Level One v3.2+

What Is the Impact of Automating Your Patient Payments with InstaMed?

Download your free copy of our report Trends in Healthcare Payments Eighth Annual Report: 2017 to read about the latest trends that are changing healthcare payments. Plus, gain key insights on what the trends mean for the future of healthcare payments, including the impact of increasing patient responsibility and why security must be top of mind.

Increase in the Total Volume of Consumer Payments to Providers

From 2014 to 2017, the total volume of consumer payments to providers on the InstaMed Network increased by 69%, growing 19% on average each year.


Significant Delays to Collect From Patients

73% of providers reported that it takes one month or longer to collect a patient payment.

Payment Security Is on the Minds of Providers

96% of providers rank payment security as important when collecting patient payments.


Webinar: What Are the Latest Trends in Healthcare Payments?

View our webinar to learn all the key insights from this year's Trends in Healthcare Payments Eighth Annual Report: 2017 including the consequences of a digital, always-connected world.