InstaMed and DocuTAP

Patient Payment Integration

Collect Patient Payments Faster and Easier

Real-Time Automated Payment Posting Into DocuTAP

  • Streamline the healthcare payments process with automated payment posting directly into DocuTAP
  • Increase all patient collections with a full suite of solutions to accept omnichannel payment options including: point-of-service, online, mobile, IVR, automated payment plans, phone, mail and bank bill pay
  • Collect faster with online payments and deliver convenient patient payment communications, email and text message
  • Access robust reporting tools that support both native and customizable reports

Let's Talk

Contact us to speak with a representative on the benefits of integration with DocuTAP and InstaMed.

Watch Our Short Videos

See Firsthand the Seamless Integration Between DocuTap and InstaMed

How It Works

Get Paid Faster and Reduce Collection Costs With Integrated Payments

  • InstaMed Online Payments: Allow patients to pay you online 24/7 from any device online
  • Automated Payment Posting: InstaMed automatically posts front office, back office, and online patient payments directly into DocuTAP to simplify reconciliation and increase staff efficiency
  • Omnichannel Payments: Enable patients every payment option to ensure you get paid including: point-of-service, online, mobile, IVR, automated payment plans, phone, mail and bank bill pay

Leverage Healthcare's Most Trusted Payments Network in Your Current Workflows:

  • Reduce your risk of a data breach with enterprise-level security and advanced payment technology, including point-to-point encryption
  • Compliant, independently certified and audited at the highest levels for both healthcare and payment processing
  • Secure, integrated devices offering EMV and Apple Pay
  • Certified for PCI Level One v3.2+

How Is Increasing Patient Responsibility Impacting Your Business

Download your free copy of our report Trends in Healthcare Payments Eighth Annual Report: 2017 to read about the latest trends that are changing healthcare payments. Plus, gain key insights on what the trends mean for the future of healthcare payments, including the impact of increasing patient responsibility and why security must be top of mind.


Increase in the Total Volume of Consumer Payments to Providers


From 2014 to 2017, the total volume of consumer payments to providers on the InstaMed Network increased by 69%, growing 19% on average each year.

 
Significant Delays to Collect From Patients



73% of providers reported that it takes one month or longer to collect a patient payment.

 
Payment Security Is on the Minds of Providers


96% of providers reported that payment security is very important when collecting patient payments.

Customer Success

"We enjoy the ability of InstaMed to integrate seamlessly with DocuTAP to provide a smooth solution for patients and staff alike to handle credit card payments. It is a simple and much more secure approach to accepting credit cards for payments whether it be in the clinic or online for patient balances.

The daily reporting from InstaMed is a great feature that allows us to just stay up to date on how much we are processing between multiple clinics each day, and the overall reporting structure for this platform is more user-friendly than previous processors that our company has used."

Amit Gupta, MHA/MBA
President, Integra Urgent Care, LLC

News and Events

Top 10 Moments From the InstaMed Healthcare Payments Summit 2019

We welcomed more healthcare professionals from all over the country, offered more educational sessions with top-notch speakers, unveiled more innovation, had an iconic keynote speaker and threw a bigger party than ever before.