InstaMed and Genius Solutions

Patient Payment Integration

Collect Patient Payments Faster and Easier

Automate Posting Into Genius Solutions for All Patient Payment Types

  • Streamline the entire healthcare payments process in one place with automated payment posting directly into Genius Solutions
  • Increase all patient collections with a full suite of solutions to accept omnichannel payment options including point-of-service, online, mobile, IVR, automated payment plans, phone, mail and bank bill pay
  • Collect faster with online payments, and deliver convenient patient payment communications, including eStatements, email and text message
  • Eliminate all effort to collect with Auto Payment Collect™
  • Give staff real-time visibility into patient demographics, up-to-date balances, patient digital wallet and transaction history

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How It Works

Get Paid Faster and Reduce Collection Costs With Integrated Payments:

  • Omnichannel Payments: Enable patients every payment option to ensure you get paid including point-of-service, online, mobile, IVR, automated payment plans, phone, mail and bank bill pay
  • Auto Payment Collect: Allow patients to securely save a payment method on file to automatically collect when a balance is owed and automatically suppress the statement printing
  • InstaMed Provider Portal: Increase staff efficiency with real-time visibility into patient demographics, balance information, payment preferences and transaction history
  • Automated Payment Posting: Automatically post all payments directly into Genius Solutions to simplify reconciliation

Leverage Healthcare's Most Trusted Payments Network in Your Current Workflows:

  • Reduce your risk of a data breach with enterprise-level security and advanced payment technology, including point-to-point encryption
  • Compliant, independently certified and audited at the highest levels for both healthcare and payment processing
  • Secure, integrated devices offering EMV and Apple Pay
  • Certified for PCI Level One v3.2+

News and Events

Top 10 Moments From the InstaMed Healthcare Payments Summit 2019

We welcomed more healthcare professionals from all over the country, offered more educational sessions with top-notch speakers, unveiled more innovation, had an iconic keynote speaker and threw a bigger party than ever before. 

What Is the Impact of Increasing Patient Payment Responsibility?

Download your free copy of our report Trends in Healthcare Payments Eighth Annual Report: 2017 to read about the latest trends that are changing healthcare payments. Plus, gain key insights on what the trends mean for the future of healthcare payments, including the impact of increasing patient responsibility and why security must be top of mind.

Increase in the Total Volume of Consumer Payments to Providers

From 2014 to 2017, the total volume of consumer payments to providers on the InstaMed Network increased by 69%, growing 19% on average each year.

Significant Delays to Collect From Patients

73% of providers reported that it takes one month or longer to collect a patient payment.

Patient Payment Security Is on the Minds of Providers

96% of providers reported that payment security is very important when collecting patient payments.

Register for an InstaMed Account

Get started with InstaMed and Genius Solutions today by registering for an InstaMed account. Once registered, a member of our team will reach out to you to start planning your implementation timeline.