InstaMed

Webinar: How to Drive Member Engagement Through Claim Payments

View the Webinar Recording

Right now, the member experience with health plans is a bit of a fixer-upper. Trends tell us your members are confused and frustrated, while the current tools are just patchwork on a larger problem:

  • 65% of consumers would consider switching healthcare providers for a better healthcare payments experience
  • Only 9% could define health plan terms such as premium and deductible
  • 21% regularly use their member portal and 30% were able to find an answer without making a phone call

We have the blueprint for a better payment experience for members and providers! Join us for a closer look at improving the current experience to drive member engagement and satisfaction – all while making providers happy, too.

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InstaMed is a wholly owned subsidiary and is a registered MSP/ISO of JPMorgan Chase Bank, N.A. Additionally, InstaMed is a registered ISO of Wells Fargo Bank, N.A., Concord, CA; a registered ISO of U.S. Bank, N.A.; and a registered MSP/ISO of Elavon, Inc. Georgia.

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